NitroMax Privacy Policy

Protecting your privacy is important to us. We hope the following statement will help you understand how NitroMax collects, uses and safeguards the personal information you provide to us on our Website.



When you send confidential personal account data to us on our website, we require that a "secure session" first be established using Secure Socket Layer (SSL). For further information about SSL and the safety and confidentiality of personal data transmissions over the Internet, please read our Security Q&A.

Information Collection

Personal information, such as your name, address, phone number or email address, is not collected as you browse. NitroMax does, however, use "cookies" to collect information about how our site is used. Information, such as the server your computer is logged onto, and your browser type (for example, Netscape or Internet Explorer).

Information Use

We use information you have given us to setup billing for your account, and to setup your hosting account, domain name, and/or other services we may offer. There are only two people in our billing office that have access to your credit card information. Our support staff only has access to your name, address, phone number, and email address, NOT the billing information.

Please note that we do not provide your E-mail address to our business partners. However, we may send you offers on behalf of our business partners. Our goal is to deliver certain offers to our customers who we believe will find them of value. Offers are developed and managed under strict conditions designed to safeguard the security and privacy of customer personal information.

Company Commitment to Privacy

In keeping with our consumer privacy protection, NitroMax is actively involved with current industry initiatives to preserve individual privacy rights on the Internet and in all aspects of electronic commerce. We are commitment to protecting the privacy of our customers both online and offline.

Security Questions & Answers

NitroMax realizes how important security is to you, so we've taken a number of steps that help enhance the safety and confidentiality of transmissions of private information sent from NitroMax over the Internet.

Q. Is my confidential information secure?
A. Whenever NitroMax asks you to send confidential information over the Internet, including personal account data, we require that a "secure session" using SSL first be established.

Q. What is a "secure session" and how does it help keep my information safe?
A. During a secure SSL session, data passed back and forth between your computer and NitroMax systems is secured by using public key cryptography. Your computer exchanges key information with NitroMax computers to create a private conversation that only your computer and NitroMax systems can understand.

Q. What specifically is SSL?
A. Any time you place an order with us your account information in one of our secure online areas, that information is encrypted by a technology called Secure Sockets Layer, often abbreviated as SSL. SSL technology secretly encodes information as it is being sent over the Internet between your computer and NitroMax systems, helping to ensure that the information remains confidential. The use of SSL requires two components: an SSL-compatible browser and a web server to perform the "key-exchange" that establishes an SSL connection to NitroMax web server systems.

Q. What type of browser do I need?
A. All the popular browsers today benefit take advantage of SSL technology. Examples of SSL browsers include Microsoft's Internet Explorer, Mozilla Foxfire, the Web browser for America Online, and numerous others will work just fine. (Note that some older versions of browsers will not support SSL sessions). If you don't already have a browser with SSL capabilities, you can download an SSL browser from either of the links below.

Q. What type of connection do I need?
A. Nearly all Internet Service Providers (ISPs) automatically enable the SSL session described above, as do most online services such as America Online, CompuServe, and Prodigy. If you use your company's internal connection to access the Internet and you find you can not access NitroMax's secured pages with an SSL browser described above, your company may be blocking access via a "firewall". Please speak to your firm's Internet access systems administrator for further details on your network's Internet access.

Q. When do I enter into a "secure SSL session"?
A. Secure SSL sessions are established in NitroMax areas where your personal information is being transmitted, such as when placing an order, or when you submit new credit card information to us for your account billing purposes.

Q. What should I do if I am using a "public" computer?
A. If you use a computer that others also work and you are uncomfortable that they may view "cached" pages after you have left the station, then please quit/exit your browser software before leaving. This will decrease the possibility of anyone viewing confidential information.

Q. What are "Cookies"? Do I need to accept them ?
A. A cookie is a text file on your computer that reminds our system of your particular browser preferences and security requirements and lets NitroMax know exactly who you are. If your browser prompts you when a cookie is "served", you must accept it or access to confidential information will be denied, because we will not be able to ensure that the data is being sent to the proper parties. Because cookies are site specific, only NitroMax can access, decode, and make use of the information.