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Billing & Support
NitroMax uses a secure, feature-rich, Billing & Support system which allows us completely
manage and support all of our customers, quickly and efficiently. It allows you
to update your contact and billing information and also includes a complete
support ticket system, knowledge base, download area, announcements, sever and
network status pages.
Click
here to login.
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Announcements From NitroMax
Whenever we have something that needs to be
announced it will be displayed on this page. Announcements may include special
offers, notices about server maintenance or upgrades and in the unfortunate
event if there is every any server down time we will post regular updates to
keep all of our customers informed of the current situation. |
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How To Register Or Transfer A Domain Name
Get complete instructions on how to
register a domain name or transfer your domain to
so that it points to our servers. NitroMax is happy to offer
a very competitive price on domain names. Our Billing & Support system
also allows those who have purchased domain names from us, to renew their domain
and update
their contact and DNS information directly from our client area.
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Payment Information, Billing & Cancellation Policies
This section details anything you may need to know about
our payment, billing
and cancellation policies. If you already have and
account with us and you need change or update your billing
information please
click here. This link will direct you to our Billing & Support
area which has been provided for you so that you can easily manage your payment
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Searchable Support Knowledgebase
This is a special area that we have created which
contains information on how to setup and use all of the features that
our hosting plans offer. If you have any questions or need help
this is a great place to start before contacting our support
staff. Our own support staff uses this knowledgebase, so it is
very comprehensive!
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NitroMax
Support Tickets
If you need help to resolve a
support issue please feel free to open a support ticket by
going to this link. Your support request will be routed to the appropriate support technician who can
quickly help you. You can easily update and track
your tickets online, and when our support staff answers your questions you
will be sent an email to notify you of this.
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Contact Information
NitroMax is always interested in what our customers need and how they feel about the services they are
receiving. If you need to contact us at any time please feel free to do so.
We would love to hear from you and discuss how we can help
grow your business to the success it deserves. Just click the Contact Information link above! |
